Contact Info

We'd love to hear from you. Here are some ways you can contact us.

Phone: 888-321-KOOL (5665)
Fax: 888-296-KOOL (5665)
Email: Click here to send us email. (

Mailing Address:
Kool Seal
101 Prospect Ave. NW
Cleveland, OH

Our support staff is available between the hours of 8:30am and 5:00pm EST.

Before you write

We're happy to answer any questions you have, but our mascot Pengy might be able to help you faster. If you need answers fast, check out the Ask Pengy section of our site for answers to frequently asked questions, product how-to's, and some helpful hints—you'll probably save yourself some time. That's one smart penguin.